After a car accident
A crash is stressful. The claim doesn't have to be.
Clear, step-by-step help for US drivers: what to do at the scene, how car insurance claims really work, and how to respond calmly and with evidence when an offer doesn't look right. Independent education. We're not an insurer or a law firm.
Anyone hurt? Call 911 first.
- Get safeHazards on; out of traffic if you can
- Call policeFor injuries, big damage or disputes
- Exchange infoName, insurance, plate, license
- Take photosScene, damage, plates, documents
- Get witnessesNames and phone numbers
- Don't admit faultStick to the facts
Claim guides
How a claim unfolds, stage by stageAt the scene
The claim
Payouts and bills
When you disagree
Free download, no email needed
The Glovebox Accident Card
Print it, fold it, and keep it with your registration: the at-the-scene steps, an information exchange form for the other driver, a photo checklist and space for your insurer's claims number.
Be ready before you need to be
The Road Report: one part of the claims process explained and one road safety tip, every two weeks. Confirm by email, unsubscribe with one click, and we never pass your address to insurers, shops or law firms.